The Development of a Checklist Tools to Support the User Centered Design Process
User-Centered Design (UCD) has been defined as a user interaction design process that focuses on usability goals, user characteristics, tasks, environment, and workflow in the design of a product or system. Since the UCD process includes various components such as the active involvement of users for a clear understanding of user and task requirements, iterative design and evaluation, as well as a multi-disciplinary approach, then UCD should NOT be confused as merely Usability testing. The User Centered Design process also includes information on user characteristics such as those needed for physical design, industrial design, cognitive design, and user experience design decisions. To ensure that superior products and systems are designed, it is imperative that future designers consider all of the vital UCD factors that impact the product use, safety, and customer satisfaction. The inclusion of critical User Centered Design principles developed for use by designers/developers can be evaluated using a checklist tool that was created by researchers at the University of Central Florida. Additionally, this tool incorporates factors of user requirements into the design process.
Keywords: User Centered Design, Design Process
Katherine I Meza
Graduate Research Associate, Industrial Engineering and Management Systems Department, University of Central Florida
Ms. Meza is a member of the American Society for Quality (ASQ), the Institute of Industrial Engineers (IIE), Society of Women Engineers (SWE) as well as the Society for Hispanic Professional Engineers (SHPE).
Dr. Lesia Crumpton-Young
Professor, Industrial Engineering and Management Systems Department, Univeristy of Central Florida