The Development of a Checklist Tools to Support the User Centered Design Process

By:
Katherine I Meza,
Dr. Lesia Crumpton-Young
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User-Centered Design (UCD) has been defined as a user interaction design process that focuses on usability goals, user characteristics, tasks, environment, and workflow in the design of a product or system. Since the UCD process includes various components such as the active involvement of users for a clear understanding of user and task requirements, iterative design and evaluation, as well as a multi-disciplinary approach, then UCD should NOT be confused as merely Usability testing. The User Centered Design process also includes information on user characteristics such as those needed for physical design, industrial design, cognitive design, and user experience design decisions. To ensure that superior products and systems are designed, it is imperative that future designers consider all of the vital UCD factors that impact the product use, safety, and customer satisfaction. The inclusion of critical User Centered Design principles developed for use by designers/developers can be evaluated using a checklist tool that was created by researchers at the University of Central Florida. Additionally, this tool incorporates factors of user requirements into the design process.


Keywords: User Centered Design, Design Process
Stream: Industrial Design
Presentation Type: 30 minute Paper Presentation in English
Paper: A paper has not yet been submitted.


Katherine I Meza

Graduate Research Associate, Industrial Engineering and Management Systems Department, University of Central Florida
Orlando, Florida, USA

Katherine Meza is currently a graduate student at the University of Central Florida seeking her Ph.D degree in the field of Industrial Engineering with a focus on User Centered Design. She has obtained her Bachelors and Masters degrees in Industrial Engineering at UCF, as well as a certificate in Project Engineering and a Green Belt in Six Sigma. Her professional background includes working on several projects with companies such as Sealy, NASA, Whirlpool, Kodak, IBM, and Frito Lay. She has worked on research projects in the areas of Productivity, Human Factors and Ergonomics, and e-Design.
Ms. Meza is a member of the American Society for Quality (ASQ), the Institute of Industrial Engineers (IIE), Society of Women Engineers (SWE) as well as the Society for Hispanic Professional Engineers (SHPE).

Dr. Lesia Crumpton-Young

Professor, Industrial Engineering and Management Systems Department, Univeristy of Central Florida
Orlando, Florida, USA

Dr. Crumpton-Young serves as Professor of the Industrial Engineering and Management Systems Department at UCF. Also, Dr. Crumpton-Young serves as Co-Director of the National Science Foundation Industry/University Cooperative Research Center in e-Design: IT Developed Solutions for the Design and Realization of Engineered Products and Systems. In addition, she is an active researcher in the area of modeling Human Systems under Dynamic conditions. She currently serves on the Army Science Board. She has served as Principal Investigator on numerous research projects an published more than 150 scholarly publications. Her research has been externally supported by NSF, ONR, NASA, and DOE; also, she has worked on many industrial research projects with companies such as UPS, IBM, Caterpillar, Intel, Garan Manufacturing, Southwest Airlines, and Lockheed Martin.

Ref: G07P0055